How to use Mattermost

Admin Hub · team chat

Where our team talks, all in one place.

Mattermost is how our staff, ministry leaders and volunteers keep in touch day to day. No more lost texts and long email chains. This page takes about ten minutes, and you can do it step by step.

Our Mattermost address https://team.calvarystar.org Open Mattermost ↗︎

The big idea

Think of it like a building.

Three words are all you need to know. Everything else is just typing and tapping.

Team

The building

A team is a whole building with its own list of people. We have two: Calvary Chapel Star for ministries and volunteers, and Staff & Elders, which is invite-only.

Channel

A room

Each channel is one room in the building, with one topic: Worship, Parking, Prayer Ministry. You only walk into the rooms that are yours.

Direct message

A whisper

A private chat between you and one person, or a small group. Nobody else can see it.

Get started

Five steps. That’s it.

You only do these once.

  1. Open your invite email

    Look for a message from Calvary Chapel Star with the subject “…invited you to join Calvary Chapel Star Team.” Click Join now.

    Can’t find it? Check your spam or junk folder, then ask your ministry leader to send it again. Invites expire after 2 days.
  2. Make your login

    Pick a username (your first name is perfect) and a password you’ll remember. A password manager is a good idea.

  3. Put Mattermost on your phone and computer

    Get the free Mattermost app for your phone and for your computer: mattermost.com/apps. You can also just use it in your web browser.

    When the app asks for the server address, type exactly this:

    https://team.calvarystar.org

    Name it anything. If it asks for a display name, “Calvary Chapel Star” works well.
  4. Find your rooms

    On the left you’ll see Channels. Click the + next to it, then Browse channels, and join the ones for your ministry. See the list further down this page.

  5. Say hello

    Go to Town Square and type a quick hello, like “Hi everyone, glad to be here.” That’s it, you’re in.

Everyday things

How to do the common stuff.

Send a message

Click the box at the bottom, type, and press Enter. For a new line, press Shift + Enter.

Get someone’s attention

Type @ and their name, like @kevinle. They get a notification. Use @channel only when everyone truly needs to see it.

Reply in a thread

Hover over a message and click the little reply arrow. The answers stay tucked under that message so the channel stays tidy.

Message one person

Click the + next to Direct Messages, pick a name, and chat privately.

Share a photo or file

Click the paperclip in the message box, or just drag the file in.

React with an emoji

Hover over a message and click the smiley. A thumbs-up is a great way to say “got it.”

Find an old message

Use the Search box at the top. To jump to a room fast, press Ctrl + K (⌘ + K on a Mac) and type its name.

Keep favorites on top

Click the star next to a channel’s name and it moves to the top of your list.

Don’t get overwhelmed

Choose when it buzzes.

You don’t need to see every message. Set it up once and Mattermost stays calm.

Notifications

Click the gear at the top right, then Notifications. We suggest choosing “Mentions, direct messages” for both desktop and mobile. Then you’re only alerted when someone is talking to you.

Quiet a busy channel

Click the channel’s name at the top, then Mute channel. You can still read it any time, it just won’t buzz you.

Take a break

Click your picture at the top right and choose Do Not Disturb when you need a quiet evening.

Where do I belong?

Our rooms.

You don’t need all of these. Join the ones for your ministry. If a room is private (dark label below), you won’t see it until a leader adds you, which is on purpose, so sensitive topics stay safe.

Team

Calvary Chapel Star

Ministries and volunteers

Everyone

  • Town Square
  • Off-Topic

Kids & youth

  • Children’s Ministry
  • Jr High
  • High School
  • Young Adults

Worship & media

  • Worship
  • Media Team
  • Design Team
  • Web Team

Welcome & hospitality

  • Welcome & Greeters
  • Ushers
  • Hospitality
  • Parking
  • Bookstore

Safety

  • Security
  • First Responders (Medical)

Set up & logistics

  • Set Up & Tear Down
  • Trailer

Care & outreach

  • Care
  • Prayer Ministry
  • Love Life
  • Meal Train
  • Real Impact

Groups

  • Home Group Facilitators
Team · invite-only

Staff & Elders

For staff and elders only. You’ll only see this if you’ve been invited.

  • Town Square
  • Off-Topic
  • Staff
  • Elders
  • Leadership Decisions

Not sure where to start?

Ask your ministry leader which rooms you should join. If they add you, the rooms simply show up in your list.

House rules

Four simple ones.

  • Be kind and assume the best. Text can sound sharper than we mean it. When in doubt, pick up the phone.
  • Keep private things private. Prayer requests and personal details stay in the room where they were shared. Don’t repeat them elsewhere.
  • Use the right room. Parking questions go in Parking. It keeps everyone’s list clean.
  • Urgent? Call, don’t chat. Mattermost is not for emergencies or last-minute changes. For anything that can’t wait, call the church office at (208) 329-5144.

Stuck?

Just ask.

Nobody expects you to figure it out alone. Message @kevinle in Mattermost, or ask your ministry leader to walk you through it.

Open Mattermost ↗︎

“Bear one another’s burdens, and so fulfill the law of Christ.”Galatians 6:2

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